If you're a new customer you have to allow two bills to go through before you can change it.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
You might be able to change it but as stated above it wouldn't start until 26th November.
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