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Discussion topic: Past/future bills

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This message was authored by Troy6 This message was authored by: Troy6

Past/future bills

Since renewing my contract I am unable to view my future bills or previous bills - only latest bill available.

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This message was authored by caesarome This message was authored by: caesarome

Re: Past/future bills

Posted by a Superuser, not a Sky employee. Find out more

What is happening when you go to view a previous or future bill ?

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Troy6
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This message was authored by Troy6 This message was authored by: Troy6

Re: Past/future bills

I just get the turning circle as if it's trying to load but it doesn't 

This message was authored by caesarome This message was authored by: caesarome

Re: Past/future bills

Posted by a Superuser, not a Sky employee. Find out more

Are you accessing your bills via the app, if so what happens if you use these links:

 

https://www.sky.com/myaccount/bill/previous

 

https://www.sky.com/manage/bill/future

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If someone has helped you then please click on the LIKES button in their post.
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Troy6
Topic Author
This message was authored by Troy6 This message was authored by: Troy6

Re: Past/future bills

Hi still getting the turning circle on both links 

This message was authored by caesarome This message was authored by: caesarome

Re: Past/future bills

Posted by a Superuser, not a Sky employee. Find out more

Have you tried clearing your browsers cache and cookies then tried again or even used a different web browser and what happens if you try to access your previous and future bills via the MySky app ?

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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