Discussion topic: Past/future bills
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Message posted on 02 Sep 2024 03:57 PM
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Past/future bills
Since renewing my contract I am unable to view my future bills or previous bills - only latest bill available.
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All Replies
Message posted on 02 Sep 2024 04:04 PM
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Re: Past/future bills
What is happening when you go to view a previous or future bill ?
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Message posted on 03 Sep 2024 06:48 PM
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Re: Past/future bills
I just get the turning circle as if it's trying to load but it doesn't
Message posted on 03 Sep 2024 07:56 PM
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Re: Past/future bills
Are you accessing your bills via the app, if so what happens if you use these links:
https://www.sky.com/myaccount/bill/previous
https://www.sky.com/manage/bill/future
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Message posted on 03 Sep 2024 08:40 PM
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Re: Past/future bills
Hi still getting the turning circle on both links
Message posted on 03 Sep 2024 09:39 PM
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Re: Past/future bills
Have you tried clearing your browsers cache and cookies then tried again or even used a different web browser and what happens if you try to access your previous and future bills via the MySky app ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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