PEOPLE OFFERING PROMOTIONAL OFFERS

[GADAMS]

I want to raise an issue I encountered this week with people using Sky data to pretend they are working for Sky offering monthly discounts on your bills and then for your loyalty offering IPHONES AND I PADS free of charge .

It is a very eleborate scam using Curry's , Vodaphone , Mobiles ID , John Lewis and DPD as a courier all who were not aware of the scam and ended up being involved . They are using addressses in [removed]  to divert items procured but under your credit card details .

I think SKY should be sending out emails and messages to all their customers advising them of this scam as its wide spread and not a one off .I have reported it to Police and all the complanies inadvertently involved but very frustrating with companies using automated receptionists without n options to talk about fraud , curry's benign the worst . DPD were excellent 

Moderator Notes: Removed address details

[MightyQuinn]

Hi @GADAMS   Have a look here https://www.sky.com/help/articles/account-takeover

[Daniel0210]

@GADAMS 

Frequent readers on here will see that this type of scam is more prevalent. Scammers try to obtain sufficient information to be able to order expensive mobile devices under your name which Sky innocently deliver to you. Hopefully you hung up before divulging anything.

The scammers would then recontact you (again claiming to be Sky) saying they have made a mistake and for you to send it to a (non Sky) address. If you did that they then have the device and you have the bill.

They are very cunning. They may send packaging to post the item (to them) or might even send a 'courier' to collect it.

See the link provided by @MightyQuinn 

With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it will be a scam call.