0

Discussion topic: Owed a refund how can I get my money

Reply
Avatar for dianewhite
Level 1 icon
What's this?
This message was authored by: dianewhite

Message posted on ‎01 Jul 2025 06:02 PM

Owed a refund how can I get my money

Returned all my equipment by the 17th June . I am in credit by £39.69. how do I get my money back. Direct debit still active 

 

Report post
Post 1 of 2
161 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎01 Jul 2025 06:09 PM

Re: Owed a refund how can I get my money

Posted by a Superuser, not a Sky employee. Find out more

@dianewhite 
Refunds should normally take about 6 weeks from your last day of connection, but recent posts suggest in some cases it is taking longer.

We can potentially help you get it refunded within 3-5 working days via the Messaging Team on here if you wish. Let us know on this thread if you want to do that.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 2 of 2
156 Views
0 Likes
Reply
Reply