@J05hua-2013
Manual payments are unnecessary. The T's and C's state you should have a direct debit or continuous card payment method set up meaning you don’t need to make a manual payment.
Once Sky Ireland have processed the planned payment they are expecting, a credit should appear on your Sky account for the amount you have overpaid. This credit should automatically be used to pay your next months bill so on that bill date no/less money should be taken from your account. I would suggest NOT making any manual payments unless requested to by Sky.
If you prefer, once your extra payment is showing as a credit, we can perhaps get you some help in getting it refunded (within the standard 3-5 WORKING days) through the Community Messaging Team on here. [It may take longer as you're based in Ireland]. Let us know on this thread if you want to do that having confirmed it’s currently showing as a credit.
▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Private/Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
