Overpayment help!

[Shaks11]

Hello! 

I cancelled my sky subscription, paid all that was owning, my account shows im in credit. Does anyone know how I get this back? 

Account was all up to date as start of sept. Says money will go into recent bill, but as stated, iv cancelled everything so no future payments. 

[PandJ2020]

Unfortunately, you'll probably need to call.

Credits should be returned in 6 weeks but doesn't always happen.