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Discussion topic: Overdue payment made manually

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This message was authored by: Mabaker59

Message posted on ‎05 Feb 2026 07:19 AM

Overdue payment made manually

Due to unfortunate circumstances my DD on sky streaming failed twice with 61.00 owing. I made the payment manually with my card on 30 Jan but still not showing as received on my account. Why?
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This message was authored by: Daniel0210

Message posted on ‎05 Feb 2026 07:25 AM

Re: Overdue payment made manually

Posted by a Superuser, not a Sky employee. Find out more

@Mabaker59 

Is the manual payment showing as a credit on your next months bill?


▪️ I AM NOT A SKY EMPLOYEE ▪️
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Sky customer since 2001
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Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: Mabaker59

Message posted on ‎05 Feb 2026 09:26 PM

Re: Overdue payment made manually

No it didn't but I have since resolved the problem.  It was a glitch in the payments and my card provider has sorted it out.

Ta much 

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