Overcharged

[cassidy655]

I have sky broadband for 35 euro a month.

this month I was charged 50 euro

Moderator notes: Removed personal info.

[JimM1]

@cassidy655 Call sky ROI to find out why!

[Daniel0210]

@cassidy655 
Unless you’ve recently changed your subscription, prices go up for either the annual price increase (April in the UK) or when your discounts have ended (or a combination of the two).

Sky will have told you the date any discount was ending when you took it out so if it has ended you’ll be paying the full undiscounted price.

Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If you’re no longer in a discounted minimum term, or its ending soon the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract.