Overcharged for Sky

[NickG123__]

I've just been hung up on from your sky team after being on the call for over 30minutes. I've been promised credit for wrongful charges twice over tge past 3 months and yet its still not happened. If I do not receive credit by Friday 10th I will be cancelling my payments. I've been a sky customer for over 17 years and I've been messed about over the past 3 months on this costing alot of time. Regards

[Daniel0210]

@NickG123__ 
You may not be aware but you haven’t contacted Sky by posting here. This is primarily a customer ▶️ customer discussion forum where we try to assist other customers.

Frustrating as it sounds cancelling your payment method is definitely not a good idea and it will cause you lots of additional problems.

The relevant services will be restricted, you won't be able to call Sky, the account can't be cancelled, late payment fees will be added monthly and then Sky will involve a debt recovery company which will affect your credit rating.