Discussion topic: Over charged
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Message posted on 13 Oct 2025 09:19 AM
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Over charged
Hi, my contract with you end on Friday 17th October, I was charged for full month, could you please explain? And can you please refund? Thank you
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Message posted on 13 Oct 2025 09:40 AM
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Re: Over charged
This forum is primarily customer-to-customer help, you're not talking to Sky support
Message posted on 13 Oct 2025 10:09 AM
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Re: Over charged
Billing continues as normal up to
the date you leave so once you have left you should see the overpayment appear on your account as a credit so you can then call them to ask them to refund it to you.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 13 Oct 2025 10:27 AM
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Re: Over charged
When you say 'contract end' so you mean you contacted Sky and gave notice to cancel and this was acknowledged?
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