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Discussion topic: Over charged
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This message was authored by: James356
Message posted on 17 Dec 2024 01:05 AM
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Over charged
Been charged double even tho I changed my payment date till the 20th of December and you have been taking the money from my account early on my broadband bill
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 17 Dec 2024 05:38 AM
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Re: Over charged
We are customers here as you are not talking to Sky so have you made any manual payments. If not then changing your billing date sees what you pay as being recalculated especially on the first bill after the date change.
@James356 wrote:
you have been taking the money from my account early on my broadband bill
What date should it have been and what date was it taken on ?
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