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Discussion topic: Over charged bill

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This message was authored by Josh+batts This message was authored by: Josh+batts

Over charged bill

I would like to actually speak to sky customer services on the phone does anyone know how this is possible ? 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Over charged bill

Posted by a Superuser, not a Sky employee. Find out more

By all means give Sky a call. But if your services are restricted because of an unpaid bill, ypu'll be diverted to a request for payment first.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Over charged bill

Posted by a Superuser, not a Sky employee. Find out more

@Josh+batts 

Provided your services are not restricted, using a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise use this link:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides an 0333 number. A lot of mobile networks include 01, 02 and 03 numbers in their inclusive minutes.
ROI: change the flag in the very bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides an 0818 number.
(The forum filters don’t like us typing the digits in full).

Like most large companies any calls to Sky will start off automated but stay on the line and don’t hang up if prompted to.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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