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Discussion topic: Order tracking

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This message was authored by: RG46

Message posted on ‎02 Oct 2025 05:21 PM

Order tracking

Received a message for order tracking with no date or time. Can you please give date and time to choose from or explain how I do so

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Superuser
This message was authored by: Daniel0210

Message posted on ‎02 Oct 2025 06:15 PM

Re: Order tracking

Posted by a Superuser, not a Sky employee. Find out more

@RG46 
l’m afraid you aren’t speaking to Sky Customer Services by posting here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

 

What have you ordered? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: caesarome

Message posted on ‎02 Oct 2025 07:29 PM

Re: Order tracking

Posted by a Superuser, not a Sky employee. Find out more
@RG46 wrote:

Received a message for order tracking with no date or time.

The delivery details will update when whatever it is you have ordered has been dispatched and if it is something like a mobile device the courier DPD will then contact you with a one hour delivery slot.

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