Order problem

[Faruuk]

I order heaphones and I try and track my parcel but it saying there is an issue with my order and direct me to here constantly what do I do 

[Mark39]

Welcome to the Community @Faruuk 🙂, and sorry for the long wait for a reply!

We're customers here, and it's unlikely that Sky will respond to your post.

I'd suggest contacting Sky direct, either by calling or via their social media: https://helpforum.sky.com/t5/Account-Billing/Want-to-private-message-Sky/ba-p/4895295