Discussion topic: Online chat
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Message posted on 16 Sep 2026 06:30 PM
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Online chat
How do I get in touch with sky online?
it says it's 24 hours, yet I press the button and nothing happens!
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All Replies
Message posted on 16 Sep 2026 06:36 PM
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Re: Online chat
@Sammie11 wrote:How do I get in touch with sky online?
it says it's 24 hours, yet I press the button and nothing happens!
@Sammie11 Sky support is not available 24 hours a day, the online chat service is only available Mon-Sun 08:00-20:30 and thats only when its not busy(when it is it will show as unavailable).
The community here may be able to asisst if you feel comfortable saying what you want to contact Sky about(certain issue can even be dealt with by the few Sky staff here via escalation from the superusers).
Message posted on 16 Sep 2026 06:42 PM
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Re: Online chat
Oh I see, sorry it came up with 24/7 on mine so I was confused.
I am wanting to remove sky tv and just have internet.
my sky box has been saying there is no signal for months. I have reported it but nothing came from it. Because I've got smart tv's and don't watch actual tv anymore I feel like I'm paying more than I should be
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