@Marcushall
You should do. Return it asap.
Keep your proof of posting.
Sky use Unipart to deal with returns and they are taking a number of weeks to process equipment at their warehouse.
Once you have returned it post again on this thread and we can potentially get you some help,through the Messaging Team on here.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
