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Discussion topic: Not received a bill for my laptop

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This message was authored by: Charlotte213

Message posted on ‎16 Jan 2026 01:19 PM - last edited: ‎16 Jan 2026 01:48 PM by Level 8

Not received a bill for my laptop

Hi I was expecting a bill or payment to be taken for my laptop received on the 9th December 

my plan is [Removed] there should be a monthly payment of £22.00 but nothing has been taken yet

my name is Charlotte [Removed]

 

please could you advise

 

Moderator notes: Removed personal info

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Avatar for MightyQuinn
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This message was authored by: MightyQuinn

Message posted on ‎16 Jan 2026 02:58 PM

Re: Not received a bill for my laptop

Posted by a Superuser, not a Sky employee. Find out more

Hi @Charlotte213   I'm sorry, you are only talking to other customers. The only advice is to contact Sky.

Welcome to the Sky Community Forum

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Message posted on ‎16 Jan 2026 04:09 PM

Re: Not received a bill for my laptop

Posted by a Superuser, not a Sky employee. Find out more

@Charlotte213 

What shows via your Sky bill:

https://www.sky.com/mobile-bill

 

If you were in credit and it was enough to cover the bill then the credit will have been used to pay the bill.

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