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Discussion topic: Not getting emails

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This message was authored by: Nessasaurus

Not getting emails

I'm not getting any emails at all from Sky about my account. I just got a tablet with them but cannot activate esim because I'm missing a code and can't apply for any promotional gifts because I never got the "reciept" 

 

So frustrating.

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This message was authored by: caesarome

Re: Not getting emails

Posted by a Superuser, not a Sky employee. Find out more

@Nessasaurus 

Have you checked that your email address on your account is correct and if it is that these are ending up in your junk/trash/bin folders in error.

 

What are these promotional offers that you say you can't apply to ?

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This message was authored by: Nessasaurus

Re: Not getting emails

Yep, checked the address on my account and looked in trash and spam. Even tried searching by any relevant keywords I can think of. Nothing.

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