@ClareBear74 What service are Sky going to provide?
You should be aware if your using the One Touch Switching this is for broadband & phone only, any TV service you have elsewhere isn't transferred and you need to cancel that with your current provider.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
