New to Sky page restricted

[emilyrose93]

I am new to Sky Broadband. I have try logging into my account but all the pages say 'page restriced' and states that I don't have any Sky products. 

I have followed the links within my emails from Sky to set up my accont and to download the app. I was just wondering if there was a way to link my account number to my account so that I can change my setting and view my bills 

[Chrisee]

@emilyrose93 if you signed up very recently the app and website may not have caught up.

If its more than 24 hours check you are using the correct Sky id when signing in as only the account holder id allows you to see details of orders etc. if you are sure you are call Sky they will take you through a security check and should be able to get this fixed for you.

[caesarome]

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@emilyrose93 wrote:

I was just wondering if there was a way to link my account number to my account so that I can change my setting and view my bills 

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@emilyrose93 

Give this a try:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services