Discussion topic: New contract broadband

This message was authored by: Tommy861 · ‎28 Dec 2025

Hello, I extended my new broadband contract, for next 2 years, but it turns out that the prices I was quoted for were different than those in the contract.

Has anyone had this happen? Any advice? Should I just call them?

This message was authored by: caesarome · ‎28 Dec 2025

@Tommy861

Were you expecting to pay £33 each month with this new contract ?

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This message was authored by: Tommy861 · ‎28 Dec 2025

They sent me a new contract by email which includes 15f for the internet as above and now they want 33f from me, so something is wrong.

This message was authored by: caesarome · ‎28 Dec 2025

In that case you will have to speak to them about this by calling them again.

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Discussion topic: New contract broadband

New contract broadband

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