New connection

[Rahul11]

I got message from sky that there is issue with my order and I need to call back.

[GD1]

@Rahul11  Then you will need to call Sky as instructed.

[Daniel0210]

@Rahul11 
You aren’t directly contacting Sky by posting on here. We are mainly customers trying to help other customers.

From a Sky Talk landline or a Sky mobile dial 150 to call Sky (free).

Alternatively use this link:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a dedicated 03** UK number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).

Similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.