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Discussion topic: New account

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Avatar for TMould
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This message was authored by: TMould

Message posted on ‎17 Jun 2026 12:34 PM

New account

I have set up a new account today for broadband into my house on 30th June and I received a text message saying there was a problem setting up the account.

please advise

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎17 Jun 2026 12:52 PM

Re: New account

Posted by a Superuser, not a Sky employee. Find out more

@TMould 

You need to contact Sky to see what the issue is. 

You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to assist other customers.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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