Many years ago, I had a sky account, and I had mobile phones with Sky no longer.
but I have just moved from another provider to sky broadband only no landline and I still do not have sky mobiles.
somehow I seem to have been linked into my old Sky mobile account not my new broadband account although £20 has been taken from my credit card. I can't seem to get a proper new account. Any help?
If not you will have to contact Sky to speak to their ID team.
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How did you place the order with Sky for the broadband (and broadband is bundled with Sky Talk no matter if you use this or not) did you place the order online or via the phone ?
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Re: New Subscriber problem with Sky account number
Posted by a Superuser, not a Sky employee. Find out more
And when you placed the order did it ask you to create a Sky account or did you sign into the one you previously had ?
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
If not you will have to contact Sky to speak to their ID team.
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
