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Discussion topic: Netflix

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Avatar for thechipman0
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This message was authored by: thechipman0

Message posted on ‎27 Apr 2025 11:55 AM

Netflix

I have Netflix on my sky account and wish to cancel it. That bloody stupid bot is so useless that it can't even understand that I wish to speak to a human. Can someone please help me to cancel this Netflix from my account as I never watch it. Thank you
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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎27 Apr 2025 11:58 AM

Re: Netflix

Posted by a Superuser, not a Sky employee. Find out more

@thechipman0 

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Try saying nothing when spoken to by the bot.

 

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎27 Apr 2025 01:38 PM

Re: Netflix

Posted by a Superuser, not a Sky employee. Find out more

@thechipman0 

 

Note that strictly speaking you'd be requesting a move from 'Ultimate TV' to 'Sky Signature'.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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