Netflix account is on hold after I changed tier through Sky

[Tomw]

I recontract with Sky on 1st May and changed Netflix account. The account has been unlinked from sky and is currently on hold. I have called Sky and the technical team are looking into this which could take 5 working days to resolve(today is the 5th day). Has anyone else has had this issue did it take longer than 5 days?

[Saf3 · Accepted solution]

Yes they have messed up. Speak to retention team in the UK and they should sort it

[Tomw]

Thank you, it took a while but the account is now linked again.