0

Discussion topic: My subscription

Reply
This message was authored by Beams This message was authored by: Beams

My subscription

My subscription has ended and my package monthly subcription has increased

 

I want to reduce what I'm paying

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My subscription

Posted by a Superuser, not a Sky employee. Find out more

@Beams 
If your discount has ended (not your subscription) you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

This might also help to explain
https://www.sky.com/help/articles/been-overcharged


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: My subscription

Posted by a Superuser, not a Sky employee. Find out more

@Beams 

As we are customers here you will need to call Sky and haggle with them.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

 

If you are offered something you will need to make up your mind there and then and it will come with a new 18 month contract.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion