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Discussion topic: My service is blocked

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This message was authored by: Patricktizzard

My service is blocked

Hi I have payed could you lift the bar on my service please 

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This message was authored by: Annie+UK

Re: My service is blocked

Posted by a Superuser, not a Sky employee. Find out more
Use the following link for contacting Sky: CONTACT

 

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

 

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)
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This message was authored by: caesarome

Re: My service is blocked

Posted by a Superuser, not a Sky employee. Find out more

@Patricktizzard 

If you have paid the bill late then you will also need to setup or set it up gain your monthly payment method because only once you have done this and the payment has been cleared will your services be restored.

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This message was authored by: Daniel0210

Re: My service is blocked

Posted by a Superuser, not a Sky employee. Find out more

@Patricktizzard 
It’s also worth noting that it you’re in arrears for 56+ days Sky can fully terminate your subscription.

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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