Discussion topic: My service is blocked
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Message posted on 14 Nov 2024 10:07 AM
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My service is blocked
Hi I have payed could you lift the bar on my service please
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All Replies
Message posted on 14 Nov 2024 10:20 AM
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Re: My service is blocked
A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):
(make sure the correct country is selected at the bottom of the page)
Message posted on 14 Nov 2024 10:23 AM
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Re: My service is blocked
If you have paid the bill late then you will also need to setup or set it up gain your monthly payment method because only once you have done this and the payment has been cleared will your services be restored.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 14 Nov 2024 10:47 AM
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Re: My service is blocked
@Patricktizzard
It’s also worth noting that it you’re in arrears for 56+ days Sky can fully terminate your subscription.
Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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