My postcode does not exist

[8SD]

My postcode and my reference number are not recognised but has been ok for last year??

[Coley-W95]

Hi @8SD, welcome to the Community Forum. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141