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Discussion topic: My mobile phone bill

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This message was authored by: Loui86

My mobile phone bill

Hi I have just paid my phone bill after some months of being not able to because of illness I'm wondering how long it will be before my service are restored 

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This message was authored by: Daniel0210

Re: My mobile phone bill

Posted by a Superuser, not a Sky employee. Find out more

@Loui86 
Services will not be reinstated until the arrears Sky believe you owe have been paid and you’ve also set up a new continuous payment method.

 

If your payment is 2+ weeks overdue you will have to pay the next bill as well. If you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears).

If this is part of a credit agreement purchase (Sky Mobile or Sky Glass) non payment can see the credit agreement cancelled at which point the full amount becomes due in one payment.


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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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