Discussion topic: My mobile phone bill
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Message posted on 16 Jun 2026 12:50 PM
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My mobile phone bill
Hi I have just paid my phone bill after some months of being not able to because of illness I'm wondering how long it will be before my service are restored
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Message posted on 16 Jun 2026 12:53 PM
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Re: My mobile phone bill
@Loui86
Services will not be reinstated until the arrears Sky believe you owe have been paid and you’ve also set up a new continuous payment method.
If your payment is 2+ weeks overdue you will have to pay the next bill as well. If you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears).
If this is part of a credit agreement purchase (Sky Mobile or Sky Glass) non payment can see the credit agreement cancelled at which point the full amount becomes due in one payment.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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