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Discussion topic: My bill

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This message was authored by: Chloedee

My bill

Why is my bill £46 for WiFi it's gone up £14 since last march that's over 35% increase, I will cancel my subscription if you don't change this diabolical amount for Internet I've know paid that in my life, I wouldn't mind if I had TV but I don't £46 for just WiFi alone is disgusting, if nothing is done I will be moving to the new brsk, and I'll be posting this over my social media to warn everyone

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This message was authored by: Daniel0210

Re: My bill

Posted by a Superuser, not a Sky employee. Find out more

@Chloedee 

You are just venting to other customers here. 


Discounts may have recently expired or be ending soon. Sky will have told you the date the discount was ending when you took it out. Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discounts have ended the best deals are normally acquired by calling Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Mark39

Re: My bill

Posted by a Superuser, not a Sky employee. Find out more

@Chloedee wrote:

...I'll be posting this over my social media to warn everyone


It's really not that newsworthy...

 

Looks like you didn't think about the out of contract price when you signed up.

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This message was authored by: Chloedee

Re: My bill

I didn't realise this would be public thought I was emailing sky

This message was authored by: Daniel0210

Re: My bill

Posted by a Superuser, not a Sky employee. Find out more

@Chloedee 

No. You aren’t contacting Sky by posting on here. We are mainly customers trying to help other customers.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Chloedee

Re: My bill

Like I just said I thought I was emailing, how do I delete,

This message was authored by: GD1

Re: My bill

Posted by a Superuser, not a Sky employee. Find out more

@Chloedee  When you registered on the forum the 1st page shows this which clearly states you will be talking to other customers.

 

GD1_0-1730464844467.png

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210

Re: My bill

Posted by a Superuser, not a Sky employee. Find out more

@Chloedee wrote:

how do I delete,


@Chloedee 

There is no personal information on your posts or anything to identify you so there's no need for the thread to be deleted. It will serve as advice for new Community members viewing it in the future.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Chloedee

Re: My bill

Well now you know this wasn't my intention you can carry on with your day thanks for help

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