Discussion topic: My bill is too high
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Message posted on 03 Oct 2024 08:27 PM
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My bill is too high
I want to leave sky as my bill is far too high so unless you can reduce it significantly I will close my account and cancel sky all together
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All Replies
Message posted on 03 Oct 2024 08:29 PM
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Re: My bill is too high
We can't lower it here as we are customers like you who help each other.
This might help to explain it:
https://www.sky.com/help/articles/been-overcharged
It sounds like the minimum term on your package has come to and end so the discount you had has now finished. When you took this out you would have been told how long it was going to last for so now is the time to call Sky to see if they will offer you a further discount for the next 24 months if you agree to a new contract.
If you have a Sky Mobile or Sky Talk landline phone then you can call Sky for free via the 150 number. Or under "Need more help ?" at the bottom this page is the number to call:
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 13 Nov 2024 09:48 PM
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Re: My bill is too high
Been with them over 30 years and now this month £205 🤬
Message posted on 14 Nov 2024 05:58 AM
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Re: My bill is too high
@Joanne1970 wrote:
Been with them over 30 years and now this month £205
@Joanne1970
Discounts may have expired or be ending soon. Sky will have told you the date the discount was ending when you took it out.
If your discounts have ended the best deals are normally acquired by calling Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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