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Discussion topic: My bill has gone up, i don't know why

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This message was authored by peted1 This message was authored by: peted1

My bill has gone up, i don't know why

My bill has gone up, i don't know why

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This message was authored by Mark39 This message was authored by: Mark39

Re: My bill has gone up, i don't know why

Posted by a Superuser, not a Sky employee. Find out more

If you've been with Sky for a while, it's probably because your discount offer has expired. You would need to speak to Sky about a new offer.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My bill has gone up, i don't know why

Posted by a Superuser, not a Sky employee. Find out more

@peted1 

I agree with @Mark39 Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ.

If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount but if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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