23 Aug 2023 02:38 PM
My bill has gone up, i don't know why
23 Aug 2023 02:54 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you've been with Sky for a while, it's probably because your discount offer has expired. You would need to speak to Sky about a new offer.
23 Aug 2023 03:19 PM
Posted by a Superuser, not a Sky employee. Find out moreI agree with @Mark39 Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount but if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available.
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