Discussion topic: My Sky app not working - postcode
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 16 Aug 2024 04:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
My Sky app not working - postcode
Hi,
the MySky app won't let me get past the find your account postcode checker page. It just greys out and stops working. It's never worked for me - called Sky a fair few times and no one can help. Everything is on latest version.
it means I can't see my account
ta
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 16 Aug 2024 04:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My Sky app not working - postcode
Have you made sure that there is no space or character either at the start or at the end of your postcode ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 16 Aug 2024 04:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My Sky app not working - postcode
Yes I have
Message posted on 16 Aug 2024 04:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My Sky app not working - postcode
Have you emailed the apps team about this - apps@sky.uk
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 16 Aug 2024 04:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My Sky app not working - postcode
Thanks I will do
Message posted on 17 Aug 2024 01:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My Sky app not working - postcode
Hi - no one on the phone at Sky can seem to sort this problem. Any ideas?
Message posted on 17 Aug 2024 01:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My Sky app not working - postcode
Did the apps team reply to your email and if so what did they say ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 17 Aug 2024 01:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My Sky app not working - postcode
They phoned and said it was an unresolvable problem.
Message posted on 17 Aug 2024 01:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My Sky app not working - postcode
@Jimbo1 wrote:They phoned and said it was an unresolvable problem.
The mind boggles.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page