My Sky App

[DB57]

Hi

I need help because my bill is paid but in the my sky app it still says unpaid and I can't do anything with my new internet box (sky max) because it isn't showing in the app.

Thanks for any help

i tried to talk to to robot but it didn't work

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147