0

Discussion topic: My Bill is to high

Reply
This message was authored by: ROXY57

My Bill is to high

My monthly bill is £144.49 which has steadily increased over the past couple of years! I have spoken to family members and friends who pay a lot less and have sports and movies included which I do not have! My daughter is paying under £100 a month for full package including Disney, sports and films!! 
I need broadband, multi room, sky basic package and Netflix.

Please do me a fresh contract for the above as though I was a new customer for under £100 to start immediately and change my direct debit amount.

I have been a sky customer for many years and just want the best deal as everyone around me seems to be getting and I cannot afford £145 a month  Many thanks 

 

 

Reply

All Replies

This message was authored by: PandJ2020

Re: My Bill is to high

Posted by a Superuser, not a Sky employee. Find out more

We're other customers here and cannot do you a deal.

 

You will have to contact Sky to negotiate but you are not a new customer so won't be able to receive those incentive discounts.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: MightyQuinn

Re: My Bill is to high

Posted by a Superuser, not a Sky employee. Find out more

Hi @ROXY57   Unfortunately you are not talking to Sky here. Please see Welcome below for information about this community. It sounds like you need to contact Sky and discuss your subscriptions.

This message was authored by: Daniel0210

Re: My Bill is to high

Posted by a Superuser, not a Sky employee. Find out more

@ROXY57 

It sounds like you've let previous discounts lapse and are probably now paying the full price.


If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Reply