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Discussion topic: Mrs Franklin

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This message was authored by: NORA16

Mrs Franklin

My contract has finished but am not paying for films don't watch them just need 150 programs Netflix  and TV in bedroom 

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This message was authored by: NORA16

Re: Mrs Franklin

Need a new contract my be with broadband 

This message was authored by: caesarome

Re: Mrs Franklin

Posted by a Superuser, not a Sky employee. Find out more

@NORA16 

Your contract doesn't end unless you have called Sky and given them your 31 days notice to cancel Sky TV.

 

it appears your discounts might have ended so call Sky and speak to them about this. If they offer you something it will come with a new contract.

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This message was authored by: Daniel0210

Re: Mrs Franklin

Posted by a Superuser, not a Sky employee. Find out more

@NORA16 
You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up predominantly of Sky customers helping other Sky customers which includes additional help from customers who are Superusers like myself.

I think you're suggesting your discounted minimum term has ended.

 

If it has, the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.

 

 


▪️ I AM NOT A SKY EMPLOYEE ▪️
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Sky customer since 2001
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