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Discussion topic: Mr

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This message was authored by: Iainbaird

Message posted on ‎19 Jan 2026 12:00 PM

Mr

I have not payed my mobile account as I'm switching over to UC. I contacted sky.access ability on thurs 16 to arrange a payment date which we reached. On Saturday the 18th my account was restricted. I am a disabled person and need this  phone working as I had came to an agreement with Kerry in that department. She said if any issues please contact her but I can't as my phones restricted 

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This message was authored by: GD1

Message posted on ‎19 Jan 2026 12:03 PM

Re: Mr

Posted by a Superuser, not a Sky employee. Find out more

@Iainbaird  If you're registered with the accessibility team you can contact them online https://www.sky.com/help/accessibility-information/contacting-sky-accessibility/articles/contacting-...

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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