Discussion topic: Mr Nicholas Storey
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Message posted on 17 Oct 2026 05:18 PM
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Mr Nicholas Storey
I need my delivery address mobile address updated for my new phone.
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Message posted on 17 Oct 2026 05:29 PM
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Re: Mr Nicholas Storey
This forum is primarily customer-to-customer help, you're not talking to Sky support
If you cannot change them yourself online by signing in to your account on the Sky website, you'll need to phone Sky
Message posted on 17 Oct 2026 05:30 PM
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Re: Mr Nicholas Storey
If you are yet to order your new phone then you need to call Sky to ask them to change the address, if you have already placed the order then it will be sent to the address that was on the account when it was ordered so if this is the case and you new phone has not been dispatched yet then it will need to be cancelled, the address updated and then ordered again.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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