Moving house but new postcode not recognised

[Robin+Walsh]

I am moving house in 2 weeks time, but, the new address postcode is not recognised by Sky's website even though it is legitimate. I am stuck in limbo and Sky have yet to respond.

[GD1]

@Robin+Walsh  How have you contacted them?  As they don't generally use email.

I would call them instead, you can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.