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Discussion topic: Moving home request not working

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Avatar for kell_1996
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This message was authored by: kell_1996

Message posted on ‎05 Mar 2026 01:24 PM

Moving home request not working

Discussion topic:I am trying I IMoving Home, Online form doesn't work - I go through all the different steps of providing my new address, selecting my new packages where applicable and get right to the end. Then when I click the final submit button I just get a blank screen with the tab at the top saying 'we're sorry'. I don't have any confirmation that this has been recieved and confirmed.

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Avatar for MarkGoldsmith
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This message was authored by: MarkGoldsmith

Message posted on ‎05 Mar 2026 01:44 PM

Re: Moving home request not working

Posted by a Superuser, not a Sky employee. Find out more

@kell_1996 if its not working online, i'd suggest going to this page https://www.sky.com/help/articles/home-move scrolling down and clicking "No i still need help" and it should populate a phone number to contact the Home Move team.

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