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Discussion topic: Moving home connection

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This message was authored by: melmann

Moving home connection

Hi There, We are moving home next month and we have completed the online portal for this, however - we need internet access at our new property prior to the move - is this possible? We dont want our current services to stop as we are still living at our old property at present.

We need an internet connection / wifi at the new property ASAP

 

Thanks 

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This message was authored by: Daniel0210

Re: Moving home connection

Posted by a Superuser, not a Sky employee. Find out more

@melmann 

No. You'll be expected to take your current equipment with you to the new property when you move so you can't have connection at two addresses anyway. If there are currently occupants in the new property you would be depriving them of their broadband connection too. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: caesarome

Re: Moving home connection

Posted by a Superuser, not a Sky employee. Find out more

@melmann 

You will be given a date for the activation at your new property as this is  the responsibility of either Openreach or City Fibre depending on what network you will be on as this is out of Skys hands.

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