15 May 2024 03:05 PM
I am moving into a new build and i presume sky don't recognise the address yet or know if they can supply there. Everytime I follow the steps it takes me to the "Call Us" screen which just stays blank.
How am i meant to call to change my address when it is impossible to find a number and I can't do so online?
15 May 2024 03:07 PM
Posted by a Superuser, not a Sky employee. Find out moreThe number to call is on the help page: https://www.sky.com/help/home
Click on 'Need more help?'
15 May 2024 03:08 PM
Posted by a Superuser, not a Sky employee. Find out more@Bella17 You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
15 May 2024 04:14 PM - last edited: 15 May 2024 04:15 PM
Posted by a Superuser, not a Sky employee. Find out more
@Bella17 wrote:
How am i meant to call to change my address
You may have difficulty anyway if the new address hasn't propagated from the Royal Mail PAF database.
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