@Mgreen5072 wherecthere are complications the online tool will fail. The solution is to call Sky and speak tonan adviser who can seexwhat the issue is and often sort it. It eould be useful if the error message told you that but unfortunately it doesn't.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
