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Discussion topic: Mobile billing unable to view online

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Avatar for Wilchapat
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This message was authored by: Wilchapat

Message posted on ‎12 Feb 2026 11:41 PM

Mobile billing unable to view online

I have tried numerous attempts following the guidance online, how to link your mobile phone account to you Sky ID account.

Response is You have this already displayed on screen.

 

I can see my mobile phone bill and other sky products on TV but I cannot see my mobile phone billing online.

I have been a sky mobile user for 4 years, WHY has this happened  now?

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎13 Feb 2026 09:45 AM

Re: Mobile billing unable to view online

Posted by a Superuser, not a Sky employee. Find out more

@Wilchapat 

Can you see your mobile bill via the mobile section on the MySky app installed on your mobile ?

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