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Discussion topic: Miss sold packge

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This message was authored by: Bab87590

Message posted on ‎01 Apr 2026 06:56 PM

Miss sold packge

I was offered a deal which included a sky glass tv and galaxy tab FREE if I stayed with sky to discover in the next 2 days that they were not free and I was being charged and had entered a contract for both I have had a terrible time trying to sort this out and can’t get an answer as to why I was told these facts by a so called CECIL as he gave me false information I have been waiting to receive a copy of the call for 14 Days and will be taking it further your help would be appreciated.

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This message was authored by: GD1

Message posted on ‎02 Apr 2026 09:36 AM

Re: Miss sold packge

Posted by a Superuser, not a Sky employee. Find out more

@Bab87590  It's unlikely Sky would ever offer a high priced item for free, if you wish to make a complaint you need to do so through these routes https://www.sky.com/help/articles/how-to-make-a-complaint

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Bab87590

Message posted on ‎05 Apr 2026 04:08 PM

Re: Miss sold packge

My complaint with sky has been dealt with to my satisfaction .

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