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Rodeba
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This message was authored by Rodeba This message was authored by: Rodeba

Message

‎07 Jun 2024 10:13 AM

Hi

rodeba

i have made payment  but it not showing on my account 

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Message

‎07 Jun 2024 10:16 AM

Posted by a Superuser, not a Sky employee. Find out more
@Rodeba wrote:

i have made payment  but it not showing on my account 

@Rodeba 

You have to wait for the payment to clear into Skys account. It's not instant. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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caesarome
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This message was authored by caesarome This message was authored by: caesarome

Re: Message

‎07 Jun 2024 10:16 AM

Posted by a Superuser, not a Sky employee. Find out more

You shouldn't need to make a payment if you have a monthly payment method setup on your account like a credit or debit card or a direct debit.

 

Do you know see a credit on your account ?

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