I phoned my mobile from my landline because I had misplased it following this I have 4 itemised calls on my bill for 52p each, I haven't been charged before and I didn't even answer the phone. Has there been a change to policy.
I phoned my mobile from my landline because I had misplased it following this I have 4 itemised calls on my bill for 52p each, I haven't been charged before and I didn't even answer the phone. Has there been a change to policy.
Are the 4 numbers listed as your mobile? Did it go to voicemail perhaps?
I called my sky mobile from my sky landline to help me find it. I have done this often in the past with no charges. The recent calls didn't go to voicemail and were not answered. I have raised a complaint today
Posted by a Superuser, not a Sky employee. Find out more
@ALLISON20 depending on your call plan then there's a 25p connection charge just for calling.
There's also a potentail 27p/minute charge. Whilst it should only start when the call is answered it's possible it could be incurred if not hung up quick enough. (25+27 = 52p as reported in the OP)
I am just another Sky customer and my views are my own even if you don't like the answers
What Sky Talk package do you have, as the pay as you talk one as the name suggests sees all calls being chargeable even those to your own mobile.
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