Jennifer Halley

[LindaHalley]

I paid  the account for my daughter.  When she cancelled  Sky she believed that both services were cancelled, but charges kept coming out of my account Linda Halley. 

Also the two boxes the reuter and sky box are still with me, l have a memory problem, my apologies.

Please supply f/address for 

[Mr+Flibbles+86]

Hi there @LindaHalley, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147