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Discussion topic: Its so expensive now

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This message was authored by: Melanie25

Its so expensive now

So I have sky TV (basic package), broadband and sky talk and it comes to £104 per month. Ridiculous amount of money. I don't use Sky Talk so can cancel that easily and the landline, and I use broadband as I work from home ....  it's the basic sky package that I can't stomach paying for. Surely if I have a normal TV I can watch most of the programs that are on TV (BBC, ITV, C4 etc etc) and then just access apps for Amazon prime and Netflix etc and get rid of sky TV. I watch a minimal amount of TV and can't remember the last time anything specific on a sky channel, so what is the point? ... you can probably tell from my ramblings above I  not that clued on to stuff like this (or very technical) so would appreciate any advice or insight ... I could just get rid of my Sky box and use my TV as a SMART/normal TV - correct? 

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This message was authored by: caesarome

Re: Its so expensive now

Posted by a Superuser, not a Sky employee. Find out more

@Melanie25 wrote:

I don't use Sky Talk so can cancel that easily and the landline, and I use broadband as I work from home  


You can't cancel Sky Talk as this is bundled with Sky Broadband but if you don't use your landline at all then you could contact Sky and ask them to put you on the pay as your talk package.

 


@Melanie25 wrote:

I could just get rid of my Sky box and use my TV as a SMART/normal TV - correct? 


If you are not in a contract then you can cancel Sky TV giving the required 31 days notice.

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This message was authored by: Anonymous

Re: Its so expensive now

@Melanie25 You can only cancel TV with 31 days notice if you are out of contract or if it's 31 days from expiring.

This message was authored by: Parminderkaur1

Re: Its so expensive now

Sky package is expensive I want to cancel it but want to keep broadband 

This message was authored by: Daniel0210

Re: Its so expensive now

Posted by a Superuser, not a Sky employee. Find out more

@Parminderkaur1 
To fully cancel your TV subscription, if your minimum term has ended you’ll need to give Sky the required 31 days notice. Note that the latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. (If they agree you’ll have to pay the remainder of your discounted term).

See the below link
https://www.sky.com/help/your-account/my-account-and-subscription/cancelling/cancel-my-subscription/...

Select ‘No, I still need help’ at the bottom of the link which will lead to contact methods.
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ It may include a phone number, an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ there’s a text option (Monday-Friday 9am to 4:30pm) otherwise it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. It’s important that you obtain proof of posting and keep it safe and indefinitely.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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